Heyko

Privacy Policy

Last Updated: June 6, 2026  ·  Operated by: Beijing Haiban Technology Co., Ltd.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Heyko mobile application and related services (collectively, the "Service"). Heyko is a social networking app that helps people meet and chat with new people. By downloading, accessing, or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

01Age Requirement

Age Requirement

Heyko is intended only for users who are 18 years of age or older. We do not knowingly allow anyone under 18 to create an account or use the Service. If we learn that we have collected personal information from a person under 18, we will delete that information and terminate the associated account. If you believe a minor is using the Service, please contact us at pikaqiu_88@163.com.

See Section 12 (Children's Privacy) for additional details.


02Information We Collect

Information We Collect

We collect the following categories of information.

2.1 Information You Provide to Us

2.2 Information We Collect Automatically

Note: We do not collect your precise (GPS) or approximate geolocation.

2.3 Information From Third Parties


03How We Use Your Information

How We Use Your Information

We use your information to:

Legal bases (where applicable): Where required by law, we rely on legal bases such as performance of a contract, your consent, our legitimate interests (e.g., safety and improving the Service), and compliance with legal obligations.


04How We Share Your Information

How We Share Your Information

We do not sell your personal information, and we do not share your personal information for cross-context behavioral (targeted) advertising. We may share information as described below.


05Third-Party Services and SDKs

Third-Party Services and SDKs

The Service integrates the following third-party software development kits (SDKs) and services, which may collect or process certain information (such as device identifiers, usage data, and diagnostic data) in accordance with their own privacy policies:

We encourage you to review these providers' privacy policies. Because Umeng is operated in China, information processed by Umeng may be processed and stored in China (see Section 9).


06Data Retention

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion where necessary to: comply with legal obligations, resolve disputes, prevent fraud and abuse, enforce our agreements, and maintain safety records. When information is no longer required, we delete or de-identify it.


07Data Security

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encryption of data in transit and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.


08Your Privacy Rights and Choices

Your Privacy Rights and Choices

8.1 General Choices

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Categories of personal information we collect include: identifiers; customer records; commercial information (purchases); internet/network activity; audio, visual, or similar information (e.g., photos, voice messages); and inferences. We collect these for the purposes described in Section 3.

To exercise these rights, contact us at pikaqiu_88@163.com. We will verify your request, and you may use an authorized agent.

8.3 Other U.S. State Residents

If you reside in a state with applicable privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others), you may have rights to access, correct, delete, obtain a portable copy of your personal data, and opt out of targeted advertising, sale, and certain profiling, as well as to appeal a denied request. To exercise these rights, contact us at pikaqiu_88@163.com.

8.4 Canadian Residents (PIPEDA)

If you are in Canada, you have the right to access and correct your personal information and to withdraw consent (subject to legal or contractual restrictions). To make a request, contact us at pikaqiu_88@163.com.


09International Data Transfers

International Data Transfers

We are headquartered in China, and your information may be processed and stored in China and other countries where we or our service providers operate. These countries may have data protection laws different from those in your country of residence. By using the Service, you understand that your information may be transferred to and processed in these locations. Where required by applicable law, we take steps to ensure appropriate safeguards are in place for such transfers.


10Your Responsibilities and Safety

Your Responsibilities and Safety

Heyko connects you with people you may not know. Please use caution when interacting with others, do not share sensitive personal or financial information, and report any suspicious or abusive behavior using our in-app reporting and blocking tools. We provide safety features but cannot guarantee the conduct of any user.


11Cookies and Tracking Technologies

Cookies and Tracking Technologies

We and our service providers use identifiers, SDKs, and similar technologies for authentication, analytics, security, and fraud prevention. On Android, certain analytics may rely on the Advertising ID. You can reset or limit your Advertising ID through your device settings (Settings → Privacy → Ads).


12Children's Privacy (COPPA)

Children's Privacy (COPPA)

The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. The Service is restricted to adults. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at pikaqiu_88@163.com, and we will take steps to delete it.


13Changes to This Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, provide additional notice (such as an in-app notification). Your continued use of the Service after the changes take effect constitutes acceptance of the revised policy.


14Contact Us

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Beijing Haiban Technology Co., Ltd.

This document is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified attorney to ensure compliance with all laws applicable to your business and the jurisdictions in which you operate.